1. Acceptance of Terms

By using Platform Connection's website and services, you agree to these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or services.

2. Services

Platform Connection offers AI Customer Service solutions, including the option to integrate with your daily-used platforms to automate customer service experiences. The services provided are subject to the terms and conditions outlined here and any other agreements you may enter into with Platform Connection.

3. Use of Services

You agree to use our services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the services. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.

4. Communication

By providing your contact information, you agree that Platform Connection may communicate with you via email, SMS, phone, or any other communication methods for feedback, promotional purposes, or updates about our services. You can opt-out of promotional communications by following the unsubscribe instructions included in our communications.

5. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

6. Intellectual Property

All content included on the website, such as text, graphics, logos, images, and software, is the property of Platform Connection or its content suppliers and protected by international copyright laws. Unauthorized use of this content is strictly prohibited.

7. Limitations of Liability

Platform Connection will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or for the cost of procurement of substitute services.

8. Indemnification

You agree to indemnify, defend, and hold harmless Platform Connection, its directors, officers, employees, and agents from any and all claims, liabilities, damages, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our services.

9. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.

10. Changes to Terms and Conditions

Platform Connection reserves the right to modify these terms and conditions at any time. Your continued use of the website and services after any such changes constitutes your acceptance of the new terms and conditions.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Texas/USA, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: